HISTORY

ALEJANDRO GALIOTO
CEO FOUNDER

PROFILE

True-Course was founded in 2009. The inspiration for the company was to deliver excellent service and best pricing to our customers, always. The way we went about doing this was to create the most efficient enterprise that we could design and constantly work to develop and improve our processes.

With a combined industry experience spanning over 30 years we set out to eliminate procedures and habits that don't contribute to the customer service experience or provide value to our clients. We achieved this by focusing on our own enterprise software, True-Force. True-Force is a completely customized Salesforce software suite for the aviation insurance industry. By streamlining processes in the cloud, True-Force tracks and maintains our client database from prospecting through the renewal process. The system tracks, documents, and processes our renewals by producing automated custom forms including reports, proposals, submissions, applications, binders, and invoices.

The end result is that we can focus most of our time on answering calls, helping clients, and negotiating policy contracts with our insurance company partners.

Our industry relationships are just as important as our client relationships. We do business with all available insurers in the United States and Lloyds of London. Our reputation has been formed over years of doing the right thing; this has earned us the trust of our insurers and the right to represent them with their best possible deals and service for our clients.

Thank you for taking the time to get to know us.


True-Course Aviation Insurance was founded in 2009. The inspiration for the company was to deliver excellent service and best pricing to our customers, always. The way we went about doing this was to create the most efficient enterprise that we could design and constantly work to develop and improve our processes.

With a combined industry experience spanning over 30 years we set out to eliminate procedures and habits that don't contribute to the customer service experience or provide value to our clients. We achieved this by focusing on our own enterprise software, True-Force. True-Force is a completely customized Salesforce software suite for the aviation insurance industry. By streamlining processes in the cloud, True-Force tracks and maintains our client database from prospecting through the renewal process. The system tracks, documents, and processes our renewals by producing automated custom forms including reports, proposals, submissions, applications, binders, and invoices.

The end result is that we can focus most of our time on answering calls, helping clients, and negotiating policy contracts with our insurance company partners.

Our industry relationships are just as important as our client relationships. We do business with all available insurers in the United States and Lloyds of London. Our reputation has been formed over years of doing the right thing; this has earned us the trust of our insurers and the right to represent them with their best possible deals and service for our clients.

Thank you for taking the time to get to know us.