True-Course Aviation Insurance was founded in 2009. The inspiration for the company was to deliver excellent service and best pricing to our customers, always. The way we went about doing this was to create the most efficient enterprise that we could design and constantly work to develop and improve our processes.
With a combined industry experience spanning over 30 years we set out to eliminate procedures and habits that don’t contribute to the customer service experience or provide value to our clients. We achieved this by focusing on our own enterprise software, True-Force. True-Force is a completely customized Salesforce software suite for the aviation insurance industry. By streamlining processes in the cloud, True-Force tracks and maintains our client database from prospecting through the renewal process. The system tracks, documents, and processes our renewals by producing automated custom forms including reports, proposals, submissions, applications, binders, and invoices.
The end result is that we can focus most of our time on answering calls, helping clients, and negotiating policy contracts with our insurance company partners.
Our industry relationships are just as important as our client relationships. We do business with all available insurers in the United States and Lloyds of London. Our reputation has been formed over years of doing the right thing; this has earned us the trust of our insurers and the right to represent them with their best possible deals and service for our clients.
Thank you for taking the time to get to know us.
The mission of True-Course Aviation Insurance Services is to provide the Aerospace community with the highest standards of insurance brokerage services and risk management consulting.
True-Course stands for making the right choice the first time and, with unwavering integrity, guiding you along the path that mitigates risk to the minimum denominator at the most competitive cost.
Aviation insurance costs can be a very high component of your business expenses; as a result, this is one investment that must be approached tactfully and with expertise. Relationships are the key to establishing clear communication and trust between you and your insurance company. And our relationships with all available aviation insurers are part of our competitive advantage.
Our definition of service is simple: To be available every day and at all times because the operating characteristic of risk is unpredictability. Our services include:
- Risk management consulting, including risk mitigation alternatives to an insurance-only solution.
- Claim process advocacy, consulting, and expertise.
- Contract reviews and resolution to the risk management component.
- Insurance marketplace intelligence reports and peer market data.
- Insurance policy placement and policy servicing.
- Aerospace business and aircraft acquisition consulting.
True-Course Aviation is our execution after years of studying the industry and the fundamental problems faced by aviation insurance consumers. Our goal is to deliver the best price and coverage, always. The focus is to create long term relationships by delivering exceptional service and value every time you interact with us.
Los Angeles Area Office
4000 Calle Tecate, Suite 208
Camarillo, CA 93012
T: 805.727.4510
F: 805.727.4451